Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Guarantee

  • Each ticket you send to our customer assistance team will be handled within about 60 mins. All standard questions will be taken care of as quickly as possible. However, if the assistance request you have submitted calls for the aid of a trained technician, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–quality Customer Assistance Service

  • Our tech help Department will be on shift for you 24x7 to to take care of all help demand tickets that you send to us. We offer technical support for the applications that are installed in advance on your machine. These include our custom built Control Panel, the preferred OS and the server management panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is offered cost–free along with your virtual server, you can easily find an educative Help section, which incorporates everything you need to know about controlling your internet sites and software. We have introduced a wide range of how to articles and video tutorials that demonstrate the important website maintenance responsibilities in an easy to read form.