1 hour ticket response
Timely support is our principal concern and that is why we’ve got a team of capable customer service technicians who are ready to provide a prompt answer to any question that you may have. Just send your helpdesk ticket from the Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute customer support ticket response time.
An Exceptional Tech Support Service
We’ve got a team of web hosting support professionals who are prepared to answer all your inquiries whenever you require assistance. Almost all our help desk support staff representatives have lots of years of experience in the shared packages industry, which implies that you can constantly count on swift and in–depth answers to your queries.
A User–Friendly Help Center Section
In the Control Panel you will find an easy–to–navigate Help section where you can find quick hints on how to use our services. You can find the answers to your queries in the F.A.Q. library, find more suggestions in the web hosting account management articles or check the educational video tutorials.