Q: What does the website migration service involve? Will my web site be secure?
A: The website migration service that we are offering is free (within a certain limit). We’ll transfer your website(s) to our next–generation cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can lead to lost information and undesirable downtime. For this reason, we’ll perform all that for you for free!We have highly accomplished administrators whose main task is to make sure that your site works exactly as it did on your old hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based upon well–known scripts like Joomla™ and WordPress.
Q: How long will the website migration procedure take?
A: While we can’t give you a precise time window, because there are plenty of factors, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48h, and in some cases – within 24h (when the content is not very large).
Q: What data will I have to provide to your Website Migration Department?
A: We don’t request any personal details. We will require, however, the login info for your old web hosting account as well as the name of the web site that you need to move.
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my website?
A: Nah. Your web site will stay accessible online during the migration. Once everything is completed on our end, we will tell you so that you can examine it and check for problems. If everything’s fine, all you will have to do is modify your domain’s DNS records.
Q: Will my present hosting provider need to do anything?
A: No. Apart from your login info for the Control Panel, we will not need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.